*******  To All KCISD Email Users,  ******* 

Due to some necessary security updates, users will need to use the following information when logging into Web Access email.  username:  kcisd\username or username@kcisd.net.  Please note this ONLY affects Webmail.

If you are experiencing problems , please check below for troubleshooting tips.  Increased security on home computers have made these extra steps necessary to successfully use KCISD Web Access and maintain security on your personal computer.  The following instructions will resolve the inability to send/reply successfully and red Xs in the message area.  In some cases you will need to follow both set of instructions.

Web Access Security download   Adding Trusted Websites  

Web Access Security download

When trying to create a new message, you receive a red X in place of the message box.

Please close the new mail window.

Return to your inbox

     
at bottom left click "Options"

Scroll down until "E-mail Security" options are visible.

Click the "Download" button.

Click "Run".
Your antivirus and/or Internet security programs may ask you to confirm.

You may also be asked to run "ActiveX Control".

Click the alert bar near the top of the webpage and choose "Run ActiveX Control".

Click "Run".

Your antivirus and/or Internet security programs may ask you to confirm.Adding Trusted Websites

In the Internet Explorer menu, choose "Tools" and then "Internet Options".I
n the "Internet Options" window, choose the "Security" tab and mark the icon "Trusted Sites" by clicking on it.
Now press the "Sites..." button.  When the "Trusted sites" windows displays, fill in " http://spinner.kcisd.net/exchange ".