******* To All KCISD Email Users, *******
Due to some necessary security updates, users will need to use the following information when logging into Web Access email. username: kcisd\username or email@example.com. Please note this ONLY affects Webmail.
If you are experiencing problems , please check below for troubleshooting tips. Increased security on home computers have made these extra steps necessary to successfully use KCISD Web Access and maintain security on your personal computer. The following instructions will resolve the inability to send/reply successfully and red Xs in the message area. In some cases you will need to follow both set of instructions.
Web Access Security download
When trying to create a new message, you receive a red X in place of the message box.
Return to your inbox
Scroll down until "E-mail Security" options are visible.
Click the "Download" button.
You may also be asked to run "ActiveX Control".
Click the alert bar near the top of the webpage and choose "Run ActiveX Control".
Your antivirus and/or Internet security programs may ask you to confirm.Adding Trusted Websites
In the Internet Explorer menu, choose "Tools" and then "Internet Options".I